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Glossary · Agent Monitoring

Agent Monitoring

Agent monitoring is the ongoing observation of an AI agent in production — tracking its outputs, outcomes, errors, and cost — to catch problems and verify quality.

Continuous monitoring detects degradation, drift, and failures that a one-time evaluation would miss, and supplies the data to enforce SLAs.

Monitoring outcomes against a benchmark turns raw activity logs into an actionable read on whether an agent is still performing.

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Related terms
Agent Drift
Agent drift is the gradual decline in an AI agent’s performance over time as data, models, or the surrounding environmen…
Agent SLA
An agent SLA is a service-level agreement defining the performance an AI agent must meet — such as resolution rate, resp…
Agent Governance
Agent governance is the set of policies and controls an organization uses to approve, monitor, and constrain its AI agen…
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