p95 Latency
p95 latency is the response time below which 95% of requests complete, a tail-latency metric that captures the slow experiences a simple average would hide.
Reporting a percentile rather than a mean exposes the worst common cases: a good average can still mask a poor p95 that frustrates a meaningful share of users.
For agents, p95 latency is a standard term in SLOs and SLAs because the slowest responses often shape perceived reliability.