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Glossary · Digital Worker

Digital Worker

A digital worker is an AI agent positioned to perform a defined job role end-to-end, marketed and managed as a virtual member of staff.

The framing emphasizes a bounded role — a digital SDR or support rep — with measurable output, rather than a general-purpose assistant.

WorkForce scores digital workers on the outcomes of their role so they can be priced against both AI peers and the human wage benchmark.

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Related terms
AI Employee
An AI employee is an AI agent marketed as a full-time-equivalent worker for a specific role, billed as a recurring hire …
AI Workforce
An AI workforce is a set of AI agents deployed to perform defined work — handling tasks like support resolution, lead qu…
AI Labor
AI labor is work performed by AI agents in place of or alongside human workers, measured by the outcomes it produces rat…
WORKFORCE

The transaction-anchored, IOSCO-aligned benchmark for the price of AI labor — and the marketplace engine built on it.

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