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Glossary · Price per Outcome

Price per Outcome

Price per outcome is the amount paid for one completed unit of AI work, such as dollars per resolved support ticket or per qualified lead.

It is the cleanest unit for comparing AI vendors because it ties spend to results rather than to inputs like tokens or licensed seats.

The WorkForce Labor Index publishes transaction-anchored price-per-outcome rates by category so buyers can benchmark quotes.

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Related terms
Outcome-based Pricing
Outcome-based pricing charges for a completed result — a resolved ticket, a booked meeting, a reviewed contract — rather…
AI Task Pricing
AI task pricing is the market rate to have an AI agent complete one unit of work — for example, dollars per resolved sup…
Cost per Resolution
Cost per resolution is the price to fully resolve one customer issue with an AI agent, the standard unit for pricing AI …
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